A field service representative went to the customer site and tested all of their x7-2t model transducers.All x7-2t model transducers passed testing, no product malfunction was identified, and no transducer return is anticipated.Since the transducer passed testing and is not being returned, no additional evaluation can be performed.
Event or Problem Description
A customer reported an incident where a patient sustained an injury during an examination with an x7-2t model transducer.Upon completion of a transesophageal exam, a gastrointestinal scope was used to identify blood on the esophageal wall.Further investigation by the customer found the patient had received an abrasion to their esophagus.The injury was treated topically and no additional medical intervention was required.