| Model Number |
MMT-551LNAP |
| Medical Device Problem Code |
Premature Discharge of Battery (1057)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
11/30/2018
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4).Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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Customer reported via phone call that the insulin pump had unexpected restart, a cold reset was performed as well as external ram crc error as well as low battery alert.Customer's blood glucose value was unknown at the time of the incident.The customer was assisted with troubleshooting.Customer reports they were able to clear the alarm.Customer stated that they were able to complete rewind.Customer states that alarm occurred shortly after inserting a new battery.The device will be return for analysis.
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Additional Manufacturer Narrative
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Device passed the displacement test and a21 alarm test.No unexpected a21 alarm anomalies noted.(b)(4).
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Search Alerts/Recalls
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