| Model Number |
MMT-722LNAH |
| Medical Device Problem Codes |
Failure to Cycle (1142); Detachment of Device or Device Component (2907)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
06/04/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.No conclusion can be drawn at this time.We therefore consider this report complete to the best of our knowledge.
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Event or Problem Description
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The customer reported via phone call that the insulin pump alarmed compromised force sensor system.The customer¿s blood glucose level was 354 mg/dl.The customer stated that the drive support cap was sticking out.The troubleshooting was done for prime rewind.The customer was advised that the insulin pump needed to be replaced and was advised to discontinue use of the insulin pump and to revert to the backup plan.The insulin pump will not be returned for analysis.
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Additional Manufacturer Narrative
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Device received with missing segment/partial display, problem isolated to lcd board.Also, device alarmed motor error during the basic occlusion test due to loose/protruded drive support disk.Unable to perform basic occlusion test, occlusion test, prime/a33 test, excessive no delivery test, displacement test or verify a33 alarm due to motor error alarm.
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Search Alerts/Recalls
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