| Medical Device Problem Codes |
Image Display Error/Artifact (1304); Moisture Damage (1405)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The pump has not been returned to animas for evaluation.If the device is returned, an evaluation shall be completed and a supplemental report will be filed.No conclusions can be made at this time.
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Event or Problem Description
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On (b)(6) 2019, the reporter contacted animas, alleging a display (blank screen w/moisture) issue.It was alleged that there was moisture behind the display.There was no indication that the device caused or contributed to an adverse event.This complaint is being reported because the issue may impact the user's ability to read some or all of the information on the screen which may result in over or under delivery.
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Additional Manufacturer Narrative
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Device evaluation: the pump has been returned and evaluated by product analysis on 18-jun-2019 with the following findings: during evaluation, the pump powered on with audible and vibration notifications however the display screen remained blank.A leak test failed due to a pump cover crack between the display and case seal.The pump was opened and moisture corrosion was found on the oled display flex and connector.
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Search Alerts/Recalls
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