The customer reported via phone call that she was hospitalized on (b)(6) 2019 as she fell down unconsciousness, had hypertension, and high blood glucose of 600 mg/dl.The customer experienced symptoms such as nausea, vomiting, abdominal pain, and difficulty in breathing.The customer was treated with insulin drip.The other blood glucose values of the customer were 202 mg/dl and 219 mg/dl.The customer was assisted in troubleshooting.The insulin pump will be returned for analysis.
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Device passed the functional test, including the displacement test, rewind, basic occlusion test, occlusion test, prime test, excessive no delivery test and delivery accuracy test at 0.08750 inches.The stop (idle) current and run current measurement tests are within specification.Device also passed self test, off no power alarm test and a21 error test.Device uploaded properly using carelink.Device had scratched reservoir tube window.(b)(4).
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