The device was returned to the service center for evaluation.A visual inspection was performed on the received device and found that the bending section cover had no signs of metal protruding.The bending section cover was removed and found the bending skeleton broken, which most likely was caused the cut on the bending section cover.The bending section skeleton tab was fully broken/detached at the insertion tube area.Additionally, there were no sharp areas noted with the broken/detached skeleton.The scope failed the leak test due to leaking from the bending section cover, there is a cut on the bending section cover that cause the leak.A review the instrument history was performed and found the scope was returned for service and was overhauled on may 13, 2019.In the instruction manual it states that ¿do not twist or bend the bending section with your hands.Equipment damage may result; do not insert the insertion tube with excessive force into the ureter or calix.The bending section may be damage.¿.
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