Date of event: unknown.
The date received by manufacturer has been used for this field.
Medical device expiration date: unknown.
Device manufacture date: unknown.
Investigation summary: since no samples displaying the condition reported are available for examination, we were unable to fully investigate this incident.
A device history review could not be completed as no batch number was provided.
Investigation conclusion: based on no sample, the investigation concluded, bd was not able to verify the indicated failure.
Root cause description: no root cause can be determined as no samples were received.
Rationale: complaints received for this device and reported condition will continue to be tracked and trended.
Information will be captured on trend reports and monitored monthly.
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