| Model Number |
MMT-523RNAB |
| Medical Device Problem Codes |
Premature Discharge of Battery (1057); Unexpected Shutdown (4019)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
04/01/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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The customer reported via phone call that the insulin pump alarmed unexpected restart alarmed.The customer¿s blood glucose level was 220 mg/dl at the time of the incident.Customer was able to clear the alarm and also was complete rewind.Customer also stated that the receiving another unexpected restart alarmed after a battery change.Troubleshooting was performed.The customer was advised that the insulin pump needed to be replaced.The insulin pump will be returned for analysis.
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Additional Manufacturer Narrative
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Device alarmed a21 after battery change and resets time/date to factory default due to c13 voltage leak at interface board.However, device passed the self-test and displacement test.No unexpected a17 alarm noted during testing.
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Search Alerts/Recalls
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