|
The device history record was reviewed and did not indicate any nonconformance that would have led to this malfunction.The instrument was returned for further analysis and this report will be supplemented when further information is made available.The contract manufacturer evaluated the returned instrument and found visible wear, which is consistent for normal use of the instrument.Also, the appropriate screws were able to be threaded into the screw holes on the handle.Additionally, they highlighted that cleaning and handling instructions state, "where applicable, multi-component instruments should be disassembled for appropriate cleaning".The contract manufacturer concluded that the cause of the missing screws was likely due to improper disassembly/reassembly during cleaning/reprocessing.This complaint involved a reusable instrument whose life span depends on the method in which it is used, the duration of use, and its handling between uses.Additionally, the damaged instrument made it into the field because the central distribution center was unaware of the required subcomponents for this instrument.Further inspection criteria were provided to the central distribution center to prevent the reoccurrence of this complaint.The root cause for the femoral impactor missing its screws could not be determined but could have potentially been attributed to increased handling use or improper disassembly/reassembly during cleaning reprocessing.Based upon the device history review and evaluation of the returned component it was concluded that the instrument failure could not be attributed to the manufacturing of the eleos component.
|