| Model Number |
U226 |
| Medical Device Problem Code |
Device Displays Incorrect Message (2591)
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| Health Effect - Clinical Code |
No Patient Involvement (2645)
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| Date of Event |
04/09/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The product has been received for analysis.This report will be updated upon completion of analysis.
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Event or Problem Description
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It was reported that this device recorded a code 1003 during pre-implant interrogation due to an unknown reason.The device was interrogated again, but the alert was unable to be cleared.No patient involvement.
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Additional Manufacturer Narrative
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Upon receipt at our post market quality assurance laboratory, it was noted that the device was returned in the original sterile packaging.An evaluation of the device was performed.Review of the device memory confirmed that a low voltage alert, code 1003, was recorded and that the device recorded low temperature readings prior to setting the low voltage alert.If this model device is stored in environments where temperatures can drop below the recommended storage temperature, battery voltage readings that are low enough to set a low voltage alert may result.This appears to be the case with this device.The battery did recover after the device was removed from the cold.
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Event or Problem Description
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This supplemental report is being filed to include the product investigation details.
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Search Alerts/Recalls
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