| Catalog Number |
1488210105 |
| Health Effect - Clinical Code |
No Known Impact Or Consequence To Patient (2692)
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| Date of Event |
06/07/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Additional information will be provided once the investigation has been completed.
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Event or Problem Description
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It was reported that there was loss of image.Per additional information received, the procedure was completed successfully using a replacement camera head.
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Additional Manufacturer Narrative
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Alleged failure: plug in is difficult, error code camera buttons no longer functioning.The failure(s) identified in the investigation is consistent with the complaint record.Root cause: broken connector.User mishandle.The product was returned for investigation and the failure mode will be monitored for future reoccurrence.
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Event or Problem Description
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It was reported that there was loss of image.Per additional information received, the procedure was completed successfully using a replacement camera head.
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Search Alerts/Recalls
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