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| Model Number |
30104 |
| Health Effect - Clinical Code |
Superficial (First Degree) Burn (2685)
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| Date of Event |
06/04/2019
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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The device history record (dhr) review was completed on the reported lot v9d348.The lot was found to have been manufactured and released to predetermined specifications.No anomalies were found during review of the records.The hot pack that burst was discarded at the customer¿s location.Ten samples from the same lot were received by the site on 6/19/2019.All samples were already pre-activated.The site quality engineer analyzed the samples, however, the root cause for the burst pack could not be determined.A corrective action will not be initiated at this time as the root cause could not be determined.The site will continue to monitor this complaint mode for this product.
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Event or Problem Description
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Based on information received from the customer, while sorting through a case of hot packs, one burst onto an employee.She was lightly squeezing them to see if they were hard or usable.She lightly squeezed the package and it burst in her hand and splattered onto her forearm.The employee reportedly received a 1st degree burn to her forearm, that healed a few days later.It was reported that she was originally seen by occupational health, where she was flushed with soap and water.She was then treated at the urgent care center in norfolk.A silvadene dressing was applied by the doctor.
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Search Alerts/Recalls
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