|
The customer stated that falsely elevated architect lactate dehydrogenase (ldh) result were generated for patient samples.The customer's normal range is 125 - 220 u/l.No adverse impact to patient management was reported.The following data was provided.Sample id (b)(6): initial 360, repeat 181 u/l; sample id (b)(6): initial 297, repeat 220 u/l; sample id (b)(6): initial 384, repeat 238 u/l; sample id (b)(6): initial 282, repeat 221 u/l.
|
|
A field service engineer inspected the architect c16000 analyzer, sn (b)(6), and cleaned and replaced parts.The likely causes were determined to be the r2a tubing (aero rgt tbg r2a) , bellows, and peristaltic head tubing.A review of the service history for the architect (b)(6) revealed no additional issues were reported post replacement of these 3 parts.Historical data of the r2a tubing, bellows, and peristaltic head tubing did not identify any trends or systemic issues.The calculated erratic rate for the c16000 were acceptable.Manufacturing documentation was reviewed and contains sufficient information with regards to patient result flagging, limitations of result interpretation, maintenance, component replacement, error codes, and troubleshooting the customer issue.Based on the information within the complaint record no systemic issue or deficiency was identified for the architect c16000 system.
|