| Model Number |
9735666 |
| Medical Device Problem Code |
Output Problem (3005)
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| Health Effect - Clinical Code |
No Patient Involvement (2645)
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| Date of Event |
06/24/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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No devices were returned to the manufacturer for analysis.If information is provided in the future, a supplemental report will be issued.
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Event or Problem Description
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Medtronic received information regarding a navigation device being used outside of procedure.It was reported during servicing, that the camera cart was losing connection and restarting from time to time.It was also noted by the representative the camera pcoip zero client was changed.There was no patient present when this issue was identified.
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Additional Manufacturer Narrative
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A medtronic representative went to the site to test the equipment.Testing revealed that the camera cart disconnects due to a pcoip failure.The representative replaced the pcoip and the system then passed the system checkout and was found to be fully functional.No devices were returned to the manufacturer for analysis.If information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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