Catalog Number 65872354 |
Device Problem
Use of Device Problem (1670)
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Patient Problems
Local Reaction (2035); Burning Sensation (2146); Discomfort (2330); Caustic/Chemical Burns (2549)
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Event Date 03/26/2019 |
Event Type
Injury
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Manufacturer Narrative
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Obviously the dentist was not aware or did not take care of ifu for the correct use of the product.He only speaks about some warnings in the small print.The ifu clearly recommends for the application of the product sufficient soft tissue protection, the use of a minimal amount of the product.Additionally it clearly says: after application rinse off thoroughly after 30 to 60 s residence time with suction of the flush.If too much material is used or residues of the desensitizing chemicals in gluma desensitizer stay on the tooth and get in contact to mucosa, this will exactly lead to the outcome the dentist's report described.No analysis of the product was done due to the fact that no product was returned.It made no sense to analyze retained samples because the dentist very obviously did not follow the instructions for use: the product was nearly 3 years expired due to the given batch information; very probably and according to the dentist's own information, used without sufficient protection of soft tissue; very probably and according to the dentist's own information, used excessively against the recommendation for use.Kulzer (b)(4) has evaluated based on the given information of the patient that the device has caused the injuries due to a wrong application procedure and a lack of protection measures.Kulzer (b)(4) reports this incident out of caution to be compliant with 21cfr 803 and out of abundance of caution.(b)(4).
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Event Description
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Patient experienced severe immediate sensitivity of soft tissues adjacent to site, where material was applied, and subsequent burning.The patient was taking gluma desensitising agent by kulzer for: dentinal hypersensitivity.Due to the dentists report: the patient completely recovered.The burning issue resolved.
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Manufacturer Narrative
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After further internal review this event should not have been reported.There was not medical intervention nor any serious injury per fda definitions.We have had to report to uk-mhra due to the fact that we were asked by nca for report, despite the aforementioned evaluation of the event.Additionally we inadvertently checked box h7 "notification" which was a mistake in understanding the intention of h7 (if remedial action initiated) on our part and should not have been selected.Kulzer initiated no remedial action due to this event.- attachment: [reportoverview-gb-mhra-eyc00197804_24195_yc.Pdf].
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Event Description
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Patient experienced severe immediate sensitivity of soft tissues adjacent to site, where material was applied, and subsequent burning.The patient was taking gluma desensitising agent by kulzer for: dentinal hypersensitivity.Due to the dentists report: the patient completely recovered.The burning issue resolved.
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Search Alerts/Recalls
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