| Catalog Number |
1588020122 |
| Health Effect - Clinical Code |
No Known Impact Or Consequence To Patient (2692)
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| Date of Event |
06/10/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Additional information will be provided once the investigation has been completed.
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Event or Problem Description
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It was reported that the image was blurry during a procedure.
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Event or Problem Description
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It was reported that the image was blurry during a procedure.
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Additional Manufacturer Narrative
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Alleged failure: the account has found water inside the cameras and couplers.Most of these occurrences were identified in mdrd or prior to a procedure.There were 3 instances that the moisture inside the camera and coupler were noticed during a procedure (did not track specific serial numbers of these 3 units).All procedures were completed successfully.There was a minor delay to procedure (5 minutes max) to bring in a replacement camera head.The failure alleged in the complaint record was not confirmed/duplicated during the product investigation.Root cause: it is difficult to determine the root cause of the problem quoted by the customer when we were not able to replicate it at our facility.Provable root causes could be moisture between camera head and coupler, or that the units were not cleaned properly.Squeaky endoclamp is a cosmetic issue due to the sterilization process.The product was returned for investigation and the failure mode will be monitored for future reoccurrence.
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Search Alerts/Recalls
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