| Model Number |
MMT-723RNAS |
| Medical Device Problem Codes |
Device Difficult to Program or Calibrate (1496); Power Problem (3010)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
06/26/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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The customer reported via phone call that the insulin pump had buttons was not working and also received battery out limit alarm.Customer¿s blood glucose was unknown.Customer states the insulin pump alarmed after battery change.Customer reported that they were unable to clear the alarm.Troubleshooting was performed.Customer was advised to the insulin pump will need to be replaced and revert to back up plan.The insulin pump will be returned for analysis.
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Search Alerts/Recalls
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