The product was not returned for evaluation.The reported complaint involves the sterility of a dropped device after removal from the packaging during the procedure.Sterility of a dropped device cannot be confirmed in the evaluation lab and does not involve manufacturing records; therefore, an investigation will not be performed.
Event or Problem Description
The patient was undergoing a thrombectomy procedure using an indigo system separator 3 (sep3).While preparing a sep3 for use, the hospital technician inadvertently dropped the sep3 on the ground and, consequently, the sep3 was contaminated.The contamination of the sep3 occurred prior to use and, therefore, it was not used in the procedure.The procedure was then continued using a new sep3.