| Model Number |
8881516200 |
| Medical Device Problem Code |
Device Contamination with Chemical or Other Material (2944)
|
| Health Effect - Clinical Code |
No Patient Involvement (2645)
|
| Date of Event |
05/15/2019
|
|
Type of Reportable Event
|
Malfunction
|
|
Additional Manufacturer Narrative
|
|
The incident sample has been requested but to date has not been received for evaluation.If the sample is received, or if additional information pertinent to the incident is obtained a follow-up report will be submitted.As part of our manufacturing process, all device history records are reviewed and approved by quality, prior to release of product.
|
| |
|
Event or Problem Description
|
|
The customer reports fibers and particulate matter found in 3 syringes and 4 trays.
|
| |
|
Additional Manufacturer Narrative
|
|
Correction: model number and catalog number has been corrected from 8881512258 to 8881516200.Unique identifier # has been corrected from (b)(4) to (b)(4).Additional information: after reviewing the database and the device history record (dhr), the lot number reported by the customer does not correspond to the product code reported.However, the lot corresponds to another part number for the monoject syringe pharmacy trays family.The dhr review was performed for the product code that corresponds with the reported lot number.The dhr file indicates that product was released meeting all quality standard requirements.There were no samples submitted with this complaint.The complaint will be reopened if a sample is received.A formal investigation was done by the multidisciplinary team.It was determined that the probable root cause is related to maintenance activities, relating to equipment cleaning, and exposed conveyors creating an opportunity.A definite root cause was unable to be determine cause a corrective and preventative action (capa) was opened to address this issue.A quality alert was generated to document the loose contamination failure mode and preventive maintenance was executed on the line.Protective guards were installed on the conveyor at material entry and exit.An ionized air tube was installed, and the syringe feeder was replaced.The acrylic in the doors and the conveyor band was replaced, the tooling cars were relocated, and autonomous maintenance was implemented on the line.
|
| |
|
Search Alerts/Recalls
|