A getinge-maquet field service engineer has investigated the affected device.The described malfunction could not be reproduced and no other failure was found.The user stated that the firm seat of the column was checked after it was locked.Since no malfunction was found during the investigation and the firm seat was checked according to the user, we assume that the brake was released unintentionally.We assume that the locking lever of the brake was lifted upwards to release the brake by mistake.In the instruction for use (ifu) the user is warned as follows concerning the risks related to the possibility to rotate this column: "warning! risk of injury! the stationary column may rotate if the column is not locked.Before every operation / examination ensure that the stationary column is locked." we got the information from the customer that the patient is doing well, no medical intervention was required.Getinge-maquet gmbh provides product failure investigation, analysis and resolution for the device described in this report.
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