| Medical Device Problem Codes |
Device Displays Incorrect Message (2591); Fail-Safe Problem (2936)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The pump has not been returned to animas for evaluation.If the device is returned, an evaluation shall be completed and a supplemental report will be filed.No conclusions can be made at this time.
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Event or Problem Description
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On (b)(6) 2019, the reporter contacted animas, alleging a call service alarm (cs 078) issue.There is no indication the alleged product issue caused or contributed to an adverse event.This complaint is being reported because the issue may result in a long-term cessation of insulin delivery if the user is unable to resolve the alarm.
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Additional Manufacturer Narrative
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Device evaluation: the device has been returned and evaluated by product analysis on 19-sept-2019 with the following findings: a review of the pump¿s black box and alarm history showed evidence of multiple call service 078 alarms.During testing, the pump successfully completed the rewind, load, and prime steps without any call service alarms, warnings or issues.The pump successfully performed a 10-unit normal bolus.The original complaint of a call service alarm issue was noted in the pump history but unable to be duplicated during investigation.Unrelated to the original complaint, the battery compartment was found to be cracked with corrosion.A leak test was performed and a leak was identified in the battery compartment.The pump cover was opened and moisture damage was observed on the printed circuit board.Animas has conducted a review of the device history record for this pump and confirmed that it was operating within required specifications at the time of release.
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Search Alerts/Recalls
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