| Model Number |
MMT-522NAP |
| Medical Device Problem Code |
Failure to Cycle (1142)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
07/02/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4).Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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Customer reported via phone call that the insulin pump had comprised force sensor system alarm.The customer¿s blood glucose level was 163 mg/dl at the time of the incident.Customer stated that they were unable to exit preparing to prime loop.Customer stated that the insulin was squirting out during manual prime.Customer stated that drive support cap was normal.The insulin pump will be returned for analysis.
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Additional Manufacturer Narrative
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Device alarmed motor error during the basic occlusion test due to loose or protruded drive support disk.Unable to perform basic occlusion test, occlusion test, prime test, excessive no delivery test, displacement test or verify a33 alarm due to motor error alarm.However, device passed rewind test and displacement test.(b)(4).
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Search Alerts/Recalls
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