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Catalog Number EMAX2PLUS |
Device Problems
Output Problem (3005); Non Reproducible Results (4029)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 07/05/2019 |
Event Type
malfunction
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Manufacturer Narrative
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As part of the normal complaint follow-up, an evaluation of the event has been initiated by mako surgical.A supplemental report will be submitted when additional information becomes available.
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Event Description
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It was reported by the distributor that mps and surgeon were in the case, after completed the registration and balancing and begin to resect the bone.Before completing the cut the motor starts to fail, tried setting cutter and reengage the stereotactic boundaries a few times but not resolved.The distributor check the assembly of the motor to make sure its properly attach and run a burr status check, and the result was failed.Finally, another anspach motor as replacement and the case completed without any further issue.Surgery was delayed for about 45 mins because we need time to transport another sterile set of anspach motor urgently to the hospital.
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Event Description
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It was reported by the distributor that mps and surgeon were in the case, after completed the registration and balancing and begin to resect the bone.Before completing the cut the motor starts to fail, tried setting cutter and reengage the sterotactic boundaries a few times but not resolved.The distributor check the assembly of the motor to make sure its properly attach and run a burr status check, and the result was failed.Finally, another anspach motor as replacement and the case completed without any further issue.Surgery was delayed for about 45 mins because we need time to transport another sterile set of anspach motor urgently to the hospital.
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Manufacturer Narrative
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Reported event: anspach emax 2 plus burr motor starts to fail, tried setting cutter and reengage the stereotactic boundaries a few times but not resolved.Method & results: -device evaluation and results: no device inspection could be completed as the product was not available for evaluation.Complaint history review: based on the device identification, the catsweb and trackwise complaint databases were reviewed from 2011 to present for similar reported events regarding anspach emax 2 plus burr motor starts to fail, tried setting cutter and reengage the stereotactic boundaries a few times but not resolved failure of p/n: emax2plus, s/n: (b)(6).There have been no other similar events for the referenced serial number.Conclusions: the failure mode could not be confirmed because the part was not available for evaluation.Corrective action/preventive action: as the event did not involve a manufacturing related product problem indicating a non-conformity, adverse trend, or unanticipated hazard, no corrective action is required at this time.
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Search Alerts/Recalls
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