| Model Number |
7309 |
| Medical Device Problem Code |
High Readings (2459)
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| Health Effect - Clinical Code |
No Known Impact Or Consequence To Patient (2692)
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| Date of Event |
06/16/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The patient/family was the initial reporter, so personal information was not entered.
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Event or Problem Description
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The customer reported that she obtained a blood glucose reading of 263 mg/dl on her contour next link meter.The customer had no symptoms of hyperglycemia.Within 5 minutes, she performed a repeat testing on a non-ascensia meter and obtained a reading of 116 mg/dl.There was no allegation of an adverse event.The customer was advised to return the test strips for evaluation.A replacement meter kit was sent to the customer.
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Additional Manufacturer Narrative
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Based on the clarification received, the customer was using test strip lot # 7cfeg05b, which was expired at the time of the event.Lot # and expiration dates and device manufacture date have been updated.The customer did not return the suspected product for evaluation.An in-house contour next link meter was tested with the in-house contour next test strips, which gave satisfactory performance.
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Search Alerts/Recalls
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