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Unomedical reference number (b)(4).Event occurred in the united states.The patient reported that he had issues with the pump, which started around (b)(6) 2019 as he was not getting insulin properly.His blood glucose level was not responding or being controlled, unless he gave himself a manual injection.The patient's highest blood glucose level was reported to be 750 mg/dl.At times, he changed his temporary basal rate from 50%/50% to 100% to resolve his high blood glucose level issue.On the same day, the patient went into diabetic ketoacidosis and was admitted to the hospital.The patient himself did not observe the cannula but his team of doctors stated that it was bent, which was the suspected cause of his high blood glucose level.As corrective treatment, the patient was put on insulin drip and the pump was removed from him, which resolved the issue.However, he stated that because of diabetic ketoacidosis, he had a heart attack and had to have stents put in his heart.The infusion set had been in use for less than three days.On (b)(6) 2019, the patient was released from the hospital.Unomedical do not see bent/kinking as being related to human factors, but rather as a training issue including correct choices of insertion sites and infusion sets and cannula length.Furthermore, the soft cannula is a flexible material that during use and upon removal can bend slightly.No further information was available.
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