| Model Number |
15 |
| Medical Device Problem Code |
Electrical /Electronic Property Problem (1198)
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| Health Effect - Clinical Codes |
No Patient Involvement (2645); No Known Impact Or Consequence To Patient (2692)
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| Date of Event |
06/23/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4).Physio-control performed an initial evaluation of the customer's device and verified the reported issue.Physio-control continues to investigate the reported failure and will submit a supplemental report on this event to the fda as provided by 21 cfr 803.56.
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Event or Problem Description
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The customer contacted physio-control to report that their device was not powering up all the way during a patient event.As a result, defibrillation therapy may have been unavailable, if it was needed.There were no reports of any adverse effects to the patient as a result of the reported issue.Physio-control contacted the customer to request additional information on the patient.No response has been received from the customer.
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Additional Manufacturer Narrative
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Physio-control determined that the cause of the reported issue was due to the system pcb assembly.At this time, this device cannot be repaired due to part obsolescence.The customer has received a loaner until a permanent solution for this complaint is identified.
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Event or Problem Description
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The customer contacted physio-control to report that their device was not powering up all the way during a patient event.As a result, defibrillation therapy may have been unavailable, if it was needed.There were no reports of any adverse effects to the patient as a result of the reported issue.Physio-control contacted the customer to request additional information on the patient.No response has been received from the customer.
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Event or Problem Description
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The customer contacted physio-control to report that their device was not powering up all the way during a patient event.As a result, defibrillation therapy may have been unavailable, if it was needed.There were no reports of any adverse effects to the patient as a result of the reported issue.Physio-control contacted the customer to request additional information on the patient.No response has been received from the customer.
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Additional Manufacturer Narrative
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Physio-control further evaluated the removed system pcb assembly and determined that the cause of the reported issue was due to a faulty single board computer.Physio disposed of the customer's device and the customer received a replacement device.
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Search Alerts/Recalls
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