The customer reported via phone call that they experienced high blood glucose level of 492 mg/dl.The customer also experienced different blood glucose level of 230 mg/dl and 337 mg/dl.The customer was treated with manual syringe.The customer did report symptoms or treatment as a result of high blood glucose level.Customer had been using insulin pump system within 48 hours of reported high blood glucose event.Troubleshooting was performed for high blood glucose level.The customer was neither in the emergency room, nor admitted into hospital as a result of high blood glucose.Customer did not allege that the insulin pump was under delivering.The insulin pump will not be returned for analysis.
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