| Model Number |
9733857 |
| Medical Device Problem Code |
Environmental Compatibility Problem (2929)
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| Health Effect - Clinical Code |
No Patient Involvement (2645)
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| Date of Event |
06/27/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Other relevant device(s) are: product id: 9733625, serial/lot #: (b)(4).A medtronic representative (rep) went to the site to test and service the equipment.The rep stated the reported symptom occurred randomly, but that it may have been related to a uninterruptible power supply (ups) problem.The rep decided to replace the ups with a new one.The navigation system passed the system checkout and was found to be fully functional.Device manufacturing date unavailable.If information is provided in the future, a supplemental report will be issued.
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Event or Problem Description
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Medtronic received information regarding a navigation device.It was reported that intermittently the system shut down when the customer used the axiem system and optical camera.It was stated that the system was plugged in to a known functional electrical outlet when the system shut down.There was no patient involvement.
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Search Alerts/Recalls
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