Plant investigation: the actual device was returned to the manufacturer for physical evaluation.An external visual inspection was performed with no physical damage noted.A simulated therapy was initiated and completed on the cycler without complication.The weighed fill volumes were found to be within tolerance and fill times were within specification.The cycler underwent and passed a system air leak test and valve actuation testing.Load cell verification testing was performed with no issues noted.A review of the device manufacturing records was conducted by the manufacturer.There were no deviations or non-conformances during the manufacturing process.In addition, a device history record (dhr) review was performed and verified that the results of the in-progress and final quality control (qc) testing met all requirements.Upon completion of the evaluation, there were no malfunctions that could have caused or contributed to the reported event.The cycler performed as designed and an associated cause could not be determined.
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A peritoneal dialysis (pd) patient reported that she observed the heater bag was empty during fill 1.The bag used was 5000ml and the patient¿s programmed first fill is 2000ml.The patient was also receiving the make sure heater bag is on the heater tray message multiple times during fill 1 of 4.The patient cancelled treatment after only filling 1766ml of the 2000ml of fill 1.At this point in time, the patient was advised to discontinue the use of the cycler and follow up with the peritoneal dialysis nurse (pdrn).A new cycler was issued to the patient due to a potential overfill based on the alleged empty heater bag.It was reported that an alternate treatment option was available.Upon follow up, the pdrn reported that treatment was completed.The patient did not develop any symptoms, adverse events, injuries, or require medical intervention as a result of the reported event.The reported cycler has been returned to the manufacturer for physical evaluation.
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