GE HANGWEI MEDICAL SYSTEMS CO., LTD. PROTEUS XR/A RADIOGRAPHIC SYSTEM; SYSTEM, X-RAY, STATIONARY
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Model Number 2259973-3 |
Device Problem
Detachment of Device or Device Component (2907)
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Patient Problems
No Patient Involvement (2645); No Known Impact Or Consequence To Patient (2692)
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Event Date 05/10/2019 |
Event Type
malfunction
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Manufacturer Narrative
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A ge healthcare investigation has been initiated and is currently ongoing.A follow-up summary report will be submitted upon completion of the investigation.
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Event Description
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This report summarizes 1 malfunction events.On (b)(6) 2019, the radiographic technologist at (b)(6) hospital in the united states reported that as they were rotating the proteus system collimator with model number 2259973-3 for positioning during a patient exam, the collimator detached from the tube support.As the collimator detached, it detached in the technologists hands who then prevented the collimator from falling.The collimator did not impact a patient and there was no injury related to this event.
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Manufacturer Narrative
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Ge healthcareâ s investigation has been completed and the root cause of the collimator detachment could not be determined.A ge field engineer (fe) arrived at the site to investigate the event and determined the collimator detached from the mounting ring.The fe then identified the screw that connects the two collimator clamps that hold the collimator to the mounting ring was loose.The fe did not observe any damage to the collimator or its mounting hardware.A review of the systemâ s service history was performed, and it was determined the last time the collimator was serviced was approximately six months prior during an x-ray tube replacement.The fe who performed the x-ray tube change was interviewed and he confirmed that when he reinstalled the collimator, he followed the collimator installation instructions.In addition, the set screws torque was checked during the annual planned maintenance and was found to be adequate.To correct this issue, the fe replaced the collimator.No further actions are needed.
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Search Alerts/Recalls
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