Siemens became aware of data loss caused by a hardware maintenance issue.Our factory experts evaluated the reported issue with no risk for the product with potential risk for the user.The drives d:\ (installation drive -virtual), f:\ and g:\ on the syngo.Plaza server were either not accessible or empty.Five hdd's were found to be defective on the storage/datastore for the plaza vm, which is configured from rhdassrv1.These drives hold the partitions of the syngo plaza server.Nas1 server/long term storage (lts) has 2 hdd's not accessible/empty as well.Total of 7 hdd's are either defective/empty or not accessible by servers.All prior information is lost.Clinical diagnosis may be potentially affected as old archived data is not available to prior comparison.The reported data loss was not related to the syngo.Plaza.There are no injuries attributed to this event.The reported incident occurred in (b)(6).
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