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Complainant part is not expected to be returned for manufacturer review/investigation.Occupation: synthes consultant.Without a lot number, the device history records review could not be completed as no product was received.The investigation could not be completed; no conclusion could be drawn.Based on the information available, it has been determined that no corrective and/or preventative action is proposed.This complaint will be accounted for and monitored via post market surveillance activities.If additional information is made available, the investigation will be updated as applicable.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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It was reported that on unknown date, it was noticed that when the field stocking location (fsl) set was opened, a thread at the end of the matrixmandible threaded trocar drill guide have been broken off.It was for the screw and drill guide.There was no patient involvement. this complaint involves one (1) device.This report is 1 of 1 for (b)(4).
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.If the information is unknown, not available or does not apply, the section/field of the form is left blank.H3, h4, h6: part: 03.503.047; lot: 3503407; manufacturing site: hägendorf.Release to warehouse date: august 10, 2010.A manufacturing record evaluation was performed for the finished device lot number, and no non-conformances were identified.Review of the device history record(s) showed that there were no issues during the manufacture of this product, and any sub-components, which would contribute to this complaint condition.Visual inspection: the matrixmandible threaded trocar drill guide for 397.213 was returned and received at us customer quality (cq).The distal tip of the device is broken as the most distal threads have sheared off.No fragments were returned.There are light circular scratches along the shaft that are consistent with wear.No other issues were noted.The received condition is consistent with the complaint condition thus the complaint is confirmed.Dimensional inspection: measured dimensions: internal ø = conforming.Length = because the tip has broken off, it is expected that the overall length of the device is shorter than the specified dimension.Document/specification review: no issues were found with the design drawing.Manufacturing record evaluation: the matrixmandible threaded trocar drill guide for 397.213 was manufactured at the hägendorf site on august 10, 2010.Review of the device history record(s) showed that there were no issues during the manufacture of this product, and any sub-components, which would contribute to this complaint condition.Conclusion: the complaint was confirmed for the matrixmandible threaded trocar drill guide for 397.213.The device was clearly broken at the distal tip, as evidenced by the fragmented tip and the shortened length of the device.There were light cosmetic scratches noted that did not contribute to the breakage.Although no definitive root cause could be determined, it is possible that the device encountered unintended forces during use.There was no indication that a design or manufacturing issue contributed to the complaint.No design issues were observed during the document/specification review.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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