(b)(4).The facility has communicated that the device is not available for investigation.A verification of failure mode reported in the current manufacturing process was conducted as follows: 13 staplers were taken from the current production from p/n 528135 visistat 35r 6/box, lot# 73f1900325.The staplers were functionally inspected (fired) and issue reported stapler exploded in the hand of user was not observed in the current manufacturing process, the staples were loaded and released correctly.The device history review could not be conducted since the lot number was not provided.Corrective actions cannot be established since it is necessary to receive the physical sample to perform a proper investigation and confirm the alleged defect.At this time since the sample is not available is not possible to determine the source of the defect reported.The customer complaint cannot be confirmed since the product sample is not available to perform a proper investigation and determine the root cause.If the alleged defect samples become available at a later date, this complaint will be updated accordingly.Teleflex will continue to monitor and trend related events.
|