Model Number GF-210RA |
Device Problem
Defective Device (2588)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 07/09/2019 |
Event Type
malfunction
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Manufacturer Narrative
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It was reported that the multigas unit failed and gave a "gas device" error message.No consequence or impact to the patient was reported.The reported device was returned to nihon kohden; however, device evaluation anticipated, but not yet begun.Nihon kohden continues to investigate the reported event.Nihon kohden will submit a supplemental report in accordance with 21 cfr section 803.56 if additional information becomes available.
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Event Description
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It was reported that the multigas unit failed and gave a "gas device" error message.No consequence or impact to the patient was reported.
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Manufacturer Narrative
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Details of complaint: on (b)(6) 2019 customer stated gas unit was giving a "gas device error".Nka repair center update firmware to version 04-23.01 to resolve the issue.Service requested: exchange.Service performed: exchange.Investigation result: the investigation under irc-nka300155492 concluded that for gf-210ra revision cb and onward with sensor unit cd-314p revision 2 (serial numbers (b)(6) to (b)(6) needed a firmware upgrade.Revision 2 of cd-314p utilize a new pump with a slight difference in specification.The sensor unit detects this small difference and output as gas device error.The resolution was to perform a firmware upgrade.For gf-210ra with older sensor unit cd-314p (no revision # = first revision), there was no tendency of sensor failing, thus the investigation provided no countermeasure.Due to no tendency of failure, it was determined these sensors failed as a result of normal usage.Cd-314p replacement is recommended.In summary, serial numbers (b)(6) and below has the first version of cd-314p.Serial numbers (b)(6) to (b)(6) have version 2 of cd-314p.These units require firmware upgrade.Serial numbers above (b)(6) are not affected.The root cause of the error message on serial number (b)(6) was due to firmware requiring upgrade.F6.Date user facility/importer became aware of the event.
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Event Description
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It was reported that the multigas unit failed and gave a "gas device" error message.No consequence or impact to the patient was reported.
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Search Alerts/Recalls
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