| Model Number |
MMT-751LNAH |
| Medical Device Problem Codes |
Mechanical Problem (1384); Adverse Event Without Identified Device or Use Problem (2993); Insufficient Device Problem Information (3190); Intermittent Communication Failure (4038)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
07/25/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4).Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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The customer reported via phone call that the insulin pump received multiple pump error alarms.The customer¿s blood glucose level was unknown at the time of incident.Customer stated that the insulin pump had virtual watch dog alarm, motion sensor test failure and motor error alarm.Customer declined for troubleshooting.Customer was able to clear the alarms, however unable to complete insulin pump rewind.The customer was advised that the insulin pump needed to be replaced and was advised to discontinue use of the insulin pump and was recommended to refer back up plan.The insulin pump will be returned for analysis.
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Additional Manufacturer Narrative
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Insulin pump alarmed motor error during rewind due to motor encoder signal out of phase.Unable to perform the displacement test, rewind, basic occlusion test, occlusion test, prime test and excessive no delivery test or verify a35 alarm and e/a alarm due to motor error alarms.
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Search Alerts/Recalls
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