MAUDE Adverse Event Report: MEDTRONIC MINIMED PARADIGM REAL-TIME INSULIN INFUSION PUMP MMT-722LNAH; PUMP, INFUSION, INSULIN, TO BE USED WITH INVASIVE GLUCOSE SENSOR

Model Number	MMT-722LNAH
Medical Device Problem Codes	Device Alarm System (1012); Device Difficult to Program or Calibrate (1496); Power Problem (3010)
Health Effect - Clinical Code	No Consequences Or Impact To Patient (2199)
Date of Event	07/26/2019
Type of Reportable Event	Malfunction
Additional Manufacturer Narrative
Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
Event or Problem Description
The customer reported via phone call that the insulin pump was alarming.The customer¿s blood glucose was 210 mg/dl at the time of incident.The customer also reported that they were getting battery change too slow alert and customer trying to clear the message had changed batteries multiple times but they unable to clear the alarm.The customer also reported that the time was advancing.The customer was advice the insulin pump will need to be replaced.Advice to discontinue use of the insulin pump and revert to backup plan per health care professional instructions.The insulin pump will be returned for analysis.
Additional Manufacturer Narrative
Insulin pump received with button error alarm and had unresponsive act, up and down buttons due to corroded keypad traces.Unable to perform operating currents, self-test, unexpected restart error test, and displacement test or verify failed battery test alarm due to unresponsive button.No unexpected audio/beep anomaly noted during testing.

• Brand Name: PARADIGM REAL-TIME INSULIN INFUSION PUMP MMT-722LNAH
• Common Device Name: PUMP, INFUSION, INSULIN, TO BE USED WITH INVASIVE GLUCOSE SENSOR
• Manufacturer (Section D): MEDTRONIC MINIMED; 18000 devonshire st.; northridge CA 91325 1219
• MDR Report Key: 8865150
• Report Number: 2032227-2019-42141
• Device Sequence Number: 2537020
• Product Code: OYC
• UDI-Device Identifier: 00613994597236
• UDI-Public: (01)00613994597236
• Combination Product (Y/N): N
• Initial Reporter State: NC
• Initial Reporter Country: US
• Number of Events Summarized: 1
• Summary Report (Y/N): N
• Reporter Type: Manufacturer
• Report Source: consumer
• Initial Reporter Occupation: Other
• Type of Report: Initial,Followup
• Report Date (Section B): 04/30/2020

1 Device was Involved in the Event

1 Patient was Involved in the Event

• Is this an Adverse Event Report?: No
• Is this a Product Problem Report?: Yes
• Operator of Device: Lay User/Patient
• Device Model Number: MMT-722LNAH
• Device Catalogue Number: MMT-722LNAH
• Device Lot Number: A000139231
• Was Device Available for Evaluation?: Device Returned to Manufacturer
• Date Returned to Manufacturer: 03/24/2020
• Initial Date Received by Manufacturer: 07/26/2019
• Supplement Date Received by Manufacturer: 04/24/2020
• Initial Report FDA Received Date: 08/06/2019
• Supplement Report FDA Received Date: 04/30/2020
• Is This a Single-Use Device that was Reprocessed and Reused on a Patient? (Y/N): No
• Patient Sequence Number: 1
• Patient Age: 46 YR