|
Reporter is synthes sales consultant.A device history record (dhr) review was conducted: part #: 399.124.Lot #: 5029.Manufacturing site: bettlach.Release to warehouse date: 07.Oct.2002.Dhr not available as device is older than 16 years.At this time the manufacturing documents for instruments had to be stored for 10 years.A product investigation was conducted.Visual inspection: the reduction forceps w/serrated jaw-large handle-soft ratchet (part # 399.124, lot # 5029) was received at us cq.One of the serrated jaws were clearly broken at its distal tip.No fragments were returned.The device has light surface scratches along its body and some discoloration/rust on one of its handles.The received condition of the device is consistent with the complaint condition thus the complaint is confirmed.Dimensional inspection: a dimensional inspection was not performed due to a lack of tolerance dimensions at the fracture site.Conclusion:the complaint was confirmed for the reduction forceps w/serrated jaw-large handle-soft ratchet (part # 399.124, lot # 5029).The device was returned broken, one of the serrated jaws were clearly broken at its distal tip with no fragments returned.There were light scratches along its body and some discoloration/rust on one of its handle.These cosmetic issues are consistent with normal wear.Although no definite root cause could be determined for the broken condition, it is possible that the device experienced unintended forces during use.No design issues were observed during the document/specification review.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
|