| Model Number |
24667 |
| Medical Device Problem Code |
Low Readings (2460)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
06/30/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The product has been returned to the local facility but has not yet been received at the main office for evaluation.Once returned and investigated, a follow-up report will be submitted.(b)(6).
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Event or Problem Description
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The customer reported that the device provided low readings.No consequences or impact to patient were reported.
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Additional Manufacturer Narrative
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Additional manufacturing narrative: other, other text: the returned o3 module was evaluated.External visual inspection showed no damage. the module was connected to a root and successfully established communication. during testing the module was able to obtain measurements continuously and the measured values were consistent with a known good module. humidity was added to the module and the measurements were inconsistent with a known good module.Internal inspection showed a contaminant on the cable connector. the customer complaint was not duplicated however the contaminant on the cable connector was identified as a potential root cause of the reported issue.Initial reporter zip code exceeded the maximum allowable characters, zip code is as follows: (b)(6).
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Event or Problem Description
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The customer reported that the device provided low readings.No consequences or impact to patient were reported.
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Search Alerts/Recalls
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