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The customer reported via phone call that they were visited the emergency room due to high blood glucose, on (b)(6) with blood glucose of 600 mg/dl.The customer was treated via intravenous route.The customer was being in hospital 3 times in one month for diabetes ketoacidosis.The customer stated that the insulin pump was not with him, it said no delivery all the time.The insulin pump will be returned for analysis.
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Device passed the functional test, including the displacement test, rewind, basic occlusion test, occlusion test, prime/a33 test, excessive no delivery test and delivery accuracy test.The stop current and run current measurement tests are within specification.Device also passed self test, off no power alarm test and a21 error test.The no delivery alarm functions properly during the basic occlusion test and occlusion test.No unexpected no delivery alarm noted.Device uploaded properly using carelink.Device had minor scratched display window, scratched reservoir tube window, cracked reservoir tube lip and a stained end cap sticker.(b)(4).
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