On (b)(6) 2019, the reporter contacted animas alleging that the patient experienced a blood glucose of 14.6 mmol/l with polyuria, polydipsia, and extreme drowsiness associated with an alleged power issue.Reportedly, the patient remained on the pump and did not receive any treatment above and beyond the usual routine of diabetes care and management.During troubleshooting with customer technical support, it was alleged that there was no power to the pump and there was rush, moisture and a crack in the battery compartment.This complaint is being reported because the patient experienced hyperglycemia associated with an alleged power with damage/moisture issue.
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