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As reported, during insertion of a flexor ansel guiding sheath for an unknown procedure involving a patient of unknown age and gender, the device was noted to be frayed.The device was not able to be inserted into the patient.Another device of the same type, from the same lot, was used to complete the procedure.There has been no report that any part of the device remained in the patient's body, that the patient required any additional procedures, or that the patient experienced any adverse effects due to this event.
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Investigation/evaluation: reviews of the complaint history, device history record, instructions for use (ifu), quality control procedures, and a functional test & visual inspection of the returned device were conducted during the investigation.The visual inspection of the returned package confirmed that the correct complaint device was returned in used condition.The dilator was fully inserted into the sheath with biomatter present in multiple locations.The dilator was then removed without any difficulty.Upon further inspection, no damage was observed to the dilator.The endhole of the sheath was also free of any frays or damage, and was noted to be in round.The transition between the sheath and dilator was deemed smooth.The tip of the sheath did contain a slight amount of accordion damage.This was determined as the cause of the difficult experienced by the user -not the fray that was originally alleged.Additionally, a document based investigation evaluation was performed.There is no evidence to suggest the product was not made to specifications.A review of the device history record showed no nonconforming events which could contribute to this failure mode.However, one of the subassemblies for the device was reviewed and did not two nonconformances that were potentially related to the reported failure.Though these nonconformances may have been related to the failure, it should be noted that the affected units were scrapped and not replaced.It should also be noted there were no other reported complaints for this lot number.Furthermore, reviews of the quality control procedures were conducted, and no gaps were discovered.Moreover, an ifu is provided with this device, which indicates that the device is intended for introduction of therapeutic or diagnostic devices into the vasculature.Upon removal from the packaging, the device is to be inspected to ensure no damage has occurred.Based on the information provided and the examination of the returned product, investigation has concluded that a root cause for this event could not be determined.We will continue our monitoring of similar complaints and have notified the appropriate personnel of this event.Per the quality engineering risk assessment no further action is required.This report is required by the fda under 21 cfr part 803.This report is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement made in it is intended to be an admission that any cook device is defective or malfunctioned; that a death or serious injury occurred; or that any cook device caused or contributed to; or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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