| Model Number |
MMT-723RNAH |
| Medical Device Problem Codes |
Device Difficult to Program or Calibrate (1496); No Apparent Adverse Event (3189)
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| Health Effect - Clinical Code |
Hyperglycemia (1905)
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| Date of Event |
08/01/2019
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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Customer reported via phone call that they experienced high blood glucose level in the range of 413mg/dl.Customer stated that the buttons were not responding and had button error alarm.Customer stated that the time was not advancing.Customer declined to troubleshoot for high blood glucose level.The insulin pump will be returned for analysis.
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Additional Manufacturer Narrative
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No button error alarm noted during testing.Device had unresponsive act and up buttons due to corroded keypad traces.Unable to perform rewind test, basic occlusion test, occlusion test, prime test, excessive no delivery test and displacement test due to unresponsive button.
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Event or Problem Description
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It was reported via phone call that the weight has been changed to (b)(6).
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Search Alerts/Recalls
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