Model Number PSCST30 |
Device Problem
Sharp Edges (4013)
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Patient Problem
No Patient Involvement (2645)
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Event Date 07/17/2019 |
Event Type
malfunction
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Manufacturer Narrative
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If implanted; give date: not applicable; cartridge is not an implanted device.If explanted; give date: not applicable; cartridge is not an implanted device.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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Event Description
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It was reported that the cartridge had a sharp edge on the tip when product was removed from the package.No further information was provided.This is 2 of 2 reports.
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Manufacturer Narrative
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Device evaluation: the product was not returned to the manufacturing site; therefore, the complaint issue reported was not verified.Manufacturing records review: the manufacturing records for the product were reviewed.The product was manufactured and released according to specification.Historical data analysis: a search of complaints revealed two additional investigation requests (irs) has been received for this lot; irs 5886933 with the same issue will be filed in a separate report.The other ir is not related to the reported event.Conclusion: as a result of the investigation there is no indication of a quality product deficiency and the reported issue could not be verified.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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Manufacturer Narrative
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This correction mdr is being submitted to address inaccurate information in section f on the xml version of the previous submission caused by a software glitch in the transmission process.The internal non-conformance numbers for this software issue are (b)(4) and capa-010215.
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Search Alerts/Recalls
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