| Model Number |
FGS-0634 |
| Medical Device Problem Code |
Data Problem (3196)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
07/22/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Evaluation summary: this report is based on information provided by medtronic investigation personnel.The product sample was not returned to the medtronic laboratory; however, a picture was provided by the customer for analysis.The customer reported the uploaded study failed with 48.5 hours of unrecoverable data.The reported condition was confirmed.The investigation found: according to attached files main suspected that the data in the recorder was corrupted, for unknown reason.The investigation found the most probable cause to be the data failure.If information is provided in the future, a supplemental report will be issued.
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Event or Problem Description
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According to the reporter, the uploaded study filled with 48.5 hours of unrecoverable data.Technical support logged into the customer's computer and took a screen shot of the study.The recorder worked correctly during the previous procedure.There was no patient and user harm and a repeat procedure was necessary.
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Search Alerts/Recalls
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