| Catalog Number |
1488010000 |
| Health Effect - Clinical Code |
No Known Impact Or Consequence To Patient (2692)
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| Date of Event |
07/17/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Additional information will be provided once the investigation has been completed.
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Event or Problem Description
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It was reported that there was a loss of image.The procedure was completed successfully.
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Additional Manufacturer Narrative
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Based off of previous complaint investigation (b)(4), the failure alleged in the complaint record was not confirmed during the product investigation.Alleged failure: ccu does not give image on sdc or go direct to the sdc.The failure alleged in the complaint record was not confirmed/duplicated during the product investigation.Root cause: it is difficult to determine the root cause of the issue observed at the account since we are unable to replicate the problem in-house.Most provable root cause could be the sdc or cables related issue.The product was returned for investigation and the failure mode will be monitored for future reoccurrence.
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Event or Problem Description
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It was reported that there was a loss of image.The procedure was completed successfully.
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Search Alerts/Recalls
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