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Evaluation of the transducer confirmed the imaging issue as described by the customer.Investigation of the device noted oil separation within the lens, corrosion and chipping on the can, scratches on the window, tip shell, handle and knob, and chemical damage to the i-tube, sheath and tip shell.The extensive physical damage to the transducer inhibited the overall performance of the device and is indicative of improper maintenance.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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