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Investigation ¿ evaluation.An issue was reported on a quick-core coaxial biopsy needle set.The customer reportedly could not get the sheath off the needle on three devices.Additional information was requested but not provided.None of the three devices made patient contact.A review of the complaint history, device history record, instructions for use (ifu), quality control, and specifications of the device were conducted during the investigation.The complaint device was not returned so physical examination could not be performed.Since relevant dimensions could not be measured against specification, the device cannot be confirmed to be manufactured out of specification.Additionally, a document based investigation evaluation was performed.The risks associated with these devices are acceptable when weighed against the benefits.Although inspection steps are in place related to this failure mode, a project was opened to further investigate/address this issue.Cook also reviewed product labeling.Instructions for use are packaged with this device.Relevant sections include: intended use: quick-core biopsy needles are intended for soft tissue biopsy.The product is intended for use by physicians trained and experienced in diagnostic and interventional techniques.Standard techniques for soft tissue biopsy should be employed.How supplied: upon removal from package, inspect the product to ensure no damage has occurred.The device history record (dhr) for the lot showed no related nonconformances.Relevant coaxial needle subassembly lot showed no related nonconformances as well.A database search revealed no other complaints from the lot at the time of the investigation.Since there are no related nonconformances or other complaints from this lot, there is no evidence that nonconforming product exists in house or in the field.It is possible that the device was screwed too tightly during quality control, but this cannot be definitively confirmed.Another unknown factor may be contributing to the dtn becoming unable to be unscrewed.Based on the information provided, no returned product, and the results of the investigation, a definitive cause could not be established.The appropriate personnel have been notified.Cook will continue to monitor for similar complaints.Per the quality engineering risk assessment no further action is required.This report is required by the fda under 21 cfr part 803 and is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement contained herein is intended to be an admission that any cook device is defective or malfunctioned, that a death or serious injury occurred, nor that any cook device caused, contributed to, or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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