Evaluation results: one capnocheck ii handheld capnograph was received for investigation.The monitor came in for a "defective display." the customer complaint was verified.The monitor was powered up and every other line was missing from the lcd.In addition, the left hand side of the lcd was completely missing.This issue resulted from impact to the monitor by the customer.The technician replaced the lcd, connector, and flowed all solder joints on u10 board.The monitor powered up and passed all functional tests after this measure was taken.
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