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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: BAYER HEALTHCARE LLC, CONSUMER CARE DR SCHOLLS CUSTOM FIT ORTHOTIC INSERTS 110; ORTHOSIS, CORRECTIVE SHOE LIMB ORTHOSIS

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BAYER HEALTHCARE LLC, CONSUMER CARE DR SCHOLLS CUSTOM FIT ORTHOTIC INSERTS 110; ORTHOSIS, CORRECTIVE SHOE LIMB ORTHOSIS Back to Search Results
Lot Number CS410
Device Problem Insufficient Information (3190)
Patient Problem Bone Fracture(s) (1870)
Event Date 08/02/2019
Event Type  Injury  
Event Description
This spontaneous case was reported by a family member and describes the occurrence of foot fracture ('my daughter broke her toe /it is her fourth metatarsal on her foot') in a female patient who received dr scholls custom fit orthotic inserts 110.On an unknown date, the patient started dr.Scholls custom fit orthotic inserts 110.On an unknown date, the patient experienced foot fracture (seriousness criterion medically significant).It was unknown whether any action was taken with dr scholls custom fit orthotic inserts 110.At the time of the report, the foot fracture outcome was unknown.The reporter considered foot fracture to be related to dr scholls custom fit orthotic inserts 110.The reporter commented: my daughter broke her toe; i think it was due to the insert that she was wearing some dr.Scholls we purchased those at the kiosk machine you stand on tells you what so you need for your shoes insert and her toes the way this in-service made it so hung over the insert and she stepped down she broke her toe.No lot number or device sample was received in this case.At this time, we have no information suggesting that the device failed to meet its specifications.We will conduct a review of our complaint records and other non-conformances data; should any new and reportable information become available from our investigation, this will be provided in a supplementary report.
 
Manufacturer Narrative
This spontaneous case was reported by a family member and describes the occurrence of foot fracture ('my daughter broke her toe /it is her fourth metatarsal on her foot') in a female patient who received dr scholls custom fit orthotic inserts 110 (batch no.Cs410).In (b)(6) 2019, the patient started dr scholls custom fit orthotic inserts 110 at an unspecified dose and frequency.On (b)(6) 2019, the patient experienced foot fracture (seriousness criteria medically significant and intervention required) with pain in extremity.The patient was treated with ibuprofen.It was unknown whether any action was taken with dr scholls custom fit orthotic inserts 110.At the time of the report, the foot fracture outcome was unknown.The reporter considered foot fracture to be related to dr scholls custom fit orthotic inserts 110.The reporter commented: my daughter broke her toe; i think it was due to the insert that she was wearing some dr.Scholl s we purchased those at the kiosk machine you stand on tells you what so you need for your shoes insert and her toes the way this in-service made it so hung over the insert and she stepped down she broke her toe.She fractured her 4th metatarsal and is in a boot cast.She had pain but is seems to be easing up now and she is back in school.She has mri done and the doctor gave her ibuprofen for the pain.Most recent follow-up information incorporated above includes: on 20-aug-2019: "pain in extremity" added as symptom of toe fracture, reporter added:(other health professional), reporter information updated, suspect product onset date added, event start date was added.Added lot number.We received a lot number/returned sample in this case.A technical investigation will be conducted, including a batch review, and a review of complaint records and other non-conformances data; should any new and reportable information become available as a result, this will be provided in a supplementary report.
 
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Brand Name
DR SCHOLLS CUSTOM FIT ORTHOTIC INSERTS 110
Type of Device
ORTHOSIS, CORRECTIVE SHOE LIMB ORTHOSIS
Manufacturer (Section D)
BAYER HEALTHCARE LLC, CONSUMER CARE
36 columbia rd.
morristown NJ 07960
MDR Report Key8905463
MDR Text Key155030130
Report Number2248903-2019-00002
Device Sequence Number1
Product Code KNP
Combination Product (y/n)N
PMA/PMN Number
EXEMPT
Number of Events Reported1
Summary Report (Y/N)N
Report Source Manufacturer
Source Type consumer,other
Type of Report Initial,Followup
Report Date 08/23/2019
1 Device was Involved in the Event
1 Patient was Involved in the Event
Is this an Adverse Event Report? Yes
Is this a Product Problem Report? No
Device Operator Lay User/Patient
Device Lot NumberCS410
Initial Date Manufacturer Received 08/10/2019
Initial Date FDA Received08/19/2019
Supplement Dates Manufacturer Received08/20/2019
Supplement Dates FDA Received08/23/2019
Is This a Reprocessed and Reused Single-Use Device? No
Patient Sequence Number1
Patient Outcome(s) Other; Required Intervention;
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