| Model Number |
MMT-723NAB |
| Medical Device Problem Codes |
Mechanical Problem (1384); Obstruction of Flow (2423); Detachment of Device or Device Component (2907)
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| Health Effect - Clinical Codes |
Hyperglycemia (1905); Hypoglycemia (1912)
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| Date of Event |
06/07/2019
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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(b)(4).Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.No conclusion can be drawn at this time.We therefore consider this report complete to the best of our knowledge.
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Event or Problem Description
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It was reported that the customer received emergency medical assistance due to low blood glucose 2 months previously with blood glucose of 27 mg/dl at the time of the incident.The customer was found on the side of the road in their car with the hazard lights on.The reporting party did not mention how the customer was treated.The reporting party did not mention any symptoms.The customer was wearing the insulin pump during the incident.The customer emailed that the pump's drive support cap was protruded, and they were getting no delivery alarms as well as a motor error alarm.The customer mentioned out of control blood glucose levels.Troubleshooting was not completed as the customer could not be reached.The customer uses a competitor's sensor system.The insulin pump will not be returned for analysis.
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Search Alerts/Recalls
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